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Queen's University
 

Help and Support

Checking Your Quota in OWA

 

This tutorial teaches you how to view the storage capacity of your Exchange account in the Outlook Web App.

 

Your quota on the Exchange system is taken up by email, calendaring and any other information that you store in Exchange. Queen’s offers 5 GB of space for every user on Exchange.  Additional storage space is available for a fee.

It is important to be aware of your quota status because you will be unable to send mail if you exceed your 5 GB limit. To clean up your data and free up space, remember to periodically delete the items you no longer need, and empty the Deleted Items folder.

 


How to Check Quota in the Outlook Web App

 

To check your personal quota on the Queen’s Web App, ensure that you have Mailselected in the Navigation Pane.Then, hover over the name of your mailbox. The tool tip will inform you how much space you have used.  If you have purchased additional storage space it will be reflected in your quota.

 

This image illustrates how to view your quota by placing your cursor over your mailbox.


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