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Queen's University

Configure Outlook 2010 for Exchange


The first time Outlook is used it needs to be configured with your credentials.


  1. Open the Start menu and select All Programs 
    • Click Microsoft Office to expand the menu
    • Double click Microsoft Outlook 2010
  2. The Account Configuration screen will open 
    • Select the Yes radio button 
    • Click the Next button
  3. The Add New Account screen will open
    • The radio button beside E-mail Account should be checked
    • In the Your Name: field enter your first and last name
    • In the E-mail Address: field enter your email address
      Note:  this must be your email address, not your
    • In the Password: field enter your password
    • In the Retype Password: field type your password again.  Do not use  copy and paste -  if you originally made a mistake the mistake will be copied.
    • Click the Next button
  4. The Add New Account will be displayed with the message Online search for your server settings... 
    • Your account will be configured.
    • Check marks will be displayed while configuring to show
      • Established network connection
      • Search for server settings
      • Log on to server
    • The Your e-mail account is successfully configured will be displayed
    • Click the Finish button
  5. The User Name screen may open if you have not used any of the MS Offices pieces
    • In the Name: field enter your name as you would like it to appear in documents
    • In the Initials: field enter your initials
    • Click the OK button
  6. The Welcome to Microsoft Office 2010 screen will open.  
    • Click the radio button beside Use Recommended Settings.
    • Click the OK button
  7. Outlook will open
    • If you already have email in your account it could take several minutes for the folders and messages to populate Outlook.
    • Any email you have in your account will be displayed.
    • You are now ready to use Outlook.

Kingston, Ontario, Canada K7L 3N6 613.533.2000