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Queen's University
 

Help and Support

Configure Apple Mail for IMAP

 

Have you already configured your Apple Mail for another email address?

  • If so, follow these steps to configure it for your Exchange account. 
  • If this is the first time you are setting up Mail, skip to Step 2.

  1. Click on Mail in the tool bar, and selectPreferences...
    • Select the Account tab
    • Click the+ button at the bottom left corner to add a new account
    • The Add Account window will pop open, with all the same format as the Welcome window mentioned in the  following steps:
    mail.png
  2. Start Apple Mail.  The Welcome to Mail screen will open
    • In the Full Name: field enter your full name as you would like it to appear
    • In theEmail Address: field enter your NetID@queensu.ca email address. Note if you usually use the your.name@queensu.ca email alias you still need to use the NetID@queensu.ca email address. 
    • In the Password field enter your password
    • To configure an IMAP account hold down the Option key on your keyboard while you click the Continue button. 
    AppleMail10.7_IMAP_Step1.png
  3. The  Incoming Mail Server screen will open
    • From the Account Type drop down menu select IMAPNote:  if the Account Type drop down menu does not contain IMAP you will need to Go Back to the previous screen and hold the Option key on the keyboard down while you click the Continue button.
    • The Description field is optional but you can use it to identify the account.
    • In the Incoming Mail Server: field enter qwa.queensu.ca.
    • In the User Name field enter your email address in the form of NetID@queensu.ca even if you usually use a your.name alias.
    • Click Continue.
    AppleMail10.7_IMAP_Step2.png
  4. The Outgoing Mail Server screen will open
    • The Description field is optional but can be used to identify the server.
    • In the Outgoing Mail Server: field enter qwa.queensu.ca.
    • Keep Use Only This Server checked.
    • Check the Use Authentication box and enter your User Name and Password. Remember to use your email address in this format, NetID@queensu.ca, for your User Name.
    • Click Continue.
    AppleMail10.7_IMAP_Step3.png
  5. Finally you will be presented with the Account Summaryscreen.
    • Verify all of the information is correct.
    • Keep the Take Account Online box checked and click Create.
    • The screen will disappear and you mailbox will begin populating with messages.
    AppleMail10.7_IMAP_Step4.png

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