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Queen's University

Help and Support

Configure Outlook 2010 Using IMAP To Connect To Office 365


  1. Click the Start button 
    • Select Control Panel
  2. The Control Panel screen will open.
    • Click the down arrow beside Control Panel
    • Select All Control Panel Items
  3. The Control Panel will now  display all item
    • Select Mail
  4. The Mail Setup - Outlook screen will open
    • Click the E-mail Accounts... button
  5. The E-mail Accounts screen will open
    • Click the New... button
  6. The Auto Account Setup screen will open
    • Auto Account Setup will not work for an IMAP connection
    • Click the radio button beside Manually configure server settings or additional server types
    • Click the Next button
  7. The Choose Service screen will open
    • Select Internet E-mail
    • Click the Next button
  8. The Internet E-mail Settings screen will open
    • In the Your Name: field enter your first and last name
    • In the E-mail Address: field enter your email address - even if you use the email alias
    • From the Account Type: drop down menu select IMAP
    • In the Incoming mail server: field enter 
    • In the Outgoing mail server (SMTP): field enter 
    • In the User Name: field enter your NetID
    • If you would like to have your password remembered you can check the box beside Remember password.  Not recommend for a computer used by anyone other than yourself.
    • Click the More Settings button
  9. The Internet E-mail Settings screen will open
    • The General tab will be open
    • Enter Your email address in the Reply E-mail: field.  This is the address that will be used when anyone replies to a message you sent.
    • Click the Outgoing Server tab
  10. The Outgoing Server screen will open 
    • Check the box beside My outgoing server (SMTP) requires authentication
    • Select Use the same settings as my incoming mail server
    • Click the Advanced Tab
  11. The Advanced tab screen will be open. . 
    • In the Incoming server (IMAP): field enter the port number 993
    • From the encrypted connection drop down menu select SSL
    • In the Outgoing Server (SMTP): field enter the port number 587
    • From the encrypted connection: drop down menu select TLS
    • Before you Click the OK button make sure the port numbers have not changed.
    • Click the OK button
  12. The Internet E-Mail Settings screen will re-open 
    • Click the Next button.
    • This will test your account settings.
  13. The Login screen will open
    • in the User Name: field enter your NetID email address - even if you use the email alias
    • Enter your password
    • Click the OK button
  14. The Test Account Settings screen will open.
    • Your IMAP configuration will be tested to ensure you can log onto the incoming server using IMAP and send a test email message to you account.
    • Check marks will appear  beside each test
    • The Congratulations! All tests completed successfully. Click Close to continue. message will be displayed
    • Click the Close button.
    • Your Outlook client is ready to use.




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