Your "Preferred Name" is displayed in two directories:
- Queen's People Search (Online Directory), and
- The Global Address List (GAL). If you click on the To ... field when composing an email or meeting invitation, it will open the GAL, a directory of faculty, staff and student email addresses. How your name appears in the GAL is based on the "Preferred Name" that Human Resources (staff and faculty) or the Office of the University Registrar (students) has on record for you. This name will be the name that people will search for you by in order to send emails to you. It will also be your "From" name for all emails you send.
Change Your Preferred Name (Students)
If you do not like how your name appears in the Queen's People Search/GAL, you can update it in SOLUS.
Change Your Preferred Name (Faculty and Staff)
If you do not like how your name appears in the Queen's People Search/GAL, you can request that Human Resources update your preferred name by filling out the form found here: https://www.queensu.ca/itrack/hr/:
- In the Issue Category dropdown menu, choose Employee Personal Data.
- In the Question or Description of Issue box, indicate that you would like to change your preferred name and what you would like to change it to.
Note: Doing this will not change your legal name.
Change the Preferred Name for a Generic Email Account
Some generic email account names do not migrate smoothly to the new mail server, and appear in the GAL with a comma in front of the account name. If you do not like how the name of your generic account appears in the GAL, fill out the ITServices online help form and request that your generic account's preferred name be updated.
Note: You can only use this form to request a name change for generic accounts. Person account name changes must go through Human Resources.
Help & Support
Please contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.