Please enable javascript to view this page in its intended format.

Queen's University

Custom Application Development

There are many departments and operating units on campus which have identified opportunities to implement some form of technology to improve their processes or service levels. Often, the opportunity to take advantage of a technology solution exists without the necessary technical resources readily available directly within the interested department. To meet these needs, ITServices offers a custom application consulting, development and project management service on a fee-for-service basis. 

Getting Started

Who Can Have It?

  • Faculty and staff


Are there any costs?

  • An initial client meeting to understand high-level requirements is offered at no charge.
  • The standard hourly rate will apply for the preparation of a detailed Statement of Work, plus any contracted application development. Please see the  Service Fees page  for details.

How Do I Get It?

  • Contact the IT Support Centre by calling 613.533.6666 or by filling out the  online help form  to request a consultation.

Additional Information

If you are in need of custom application development services, ITServices has built a repository of information to assist you. This information can be used if you are building the application in-house (within your own unit), or if you are engaging a third-party for assistance. Third-party developers could include other units at Queen's (such as ITServices) or someone outside of the University altogether.

Please visit the ITServices Wiki space on Custom Application Development to learn more about:

  • using ITServices to build your custom application;
  • what clients should know before they hire an application developer;
  • what developers should be aware of when they work with a Queen's client; and
  • when you must involve ITServices, even if you are building your own application.

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:


Help & Support

  • Ongoing support for systems developed by ITServices is determined in a Service Level Agreement.

Kingston, Ontario, Canada K7L 3N6 613.533.2000