ITServices
Queen's UniversitySingle Sign-On FAQs
ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the
Online Support Form
or call us at 613 533 6666.
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Q. How much does it cost to Single Sign-On my site?
Every site is a little different, so prices may vary. However, we do have standard estimates for different categories. To view these one-time setup estimates, please see the Single Sign-On service page.
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Q. Do you have technical documentation to help me get started?
There is a living document at https://wiki.queensu.ca/display/itsd/Single+Sign-On that will provide implementation help and useful links.
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Q. I have a custom application. Can I use SSO?
Maybe. It is entirely up to the vendor to provide support for an SSO system. Most vendors may offer one of the following:
- include support for SSO in base package price
- charge for SSO support as a separate module
- charge for professional services to implement custom solution
- simply not offer any support
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