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Queen's University
 

Organization Overview and Key Contacts


Organizational Chart - Full (PDF, 45 Kb)

Organizational Chart - Top Level (PDF, 180 Kb)



 

Office of the CIO

 

The Chief Information Officer and Associate Vice-Principal (Information Technology Services) reports to the Vice-Principal Finance and Administration. Visit the CIO website.

 

CIO & AVP: Bo Wandschneider
Email: bo.wandschneider@queensu.ca
Phone: 613.533.2044

 

Executive Assistant to the CIO & AVP: Rebecca Coupland
Email: rebecca.coupland@queensu.ca
Phone: 613.533.2282

 

Associate Director: Keith McWhirter
Email: keith.mcwhirter@queensu.ca
Phone: 613.533.6028

 

Departmental Assistant: Marg Hogan
Email: marg.hogan@queensu.ca
Phone: 613.533.3286

 

Manager, Finance & Administration: Katie McGrath
Email: katie.mcgrath@queensu.ca
Phone: 613.533.2059

 

Director, Project Portfolio Office: Jim Carse
Email: jim.carse@queensu.ca
Phone: 613.533.6741

 

Information Systems Security Officer: George Farah
Email: george.farah@queensu.ca
Phone: 613.533.2638

 

Manager, Analytics & Assessment: Jim Lesslie
Email: jim.lesslie@queensu.ca
Phone: 613.533.2042

 


Audio Visual Services

 

Audio Visual Services provides support, training, maintenance and equipment for all electronic classrooms on campus, as well as an inventory of portable equipment for use in other areas on campus. Additionally, they can provide a variety of media production services including, but not limited, to: video production for tape, CD, DVD or web-based applications; video conferencing facilities; interviewing facilities for national news services; access to a large number of film and video titles from a variety of internal and external sources; and a wide variety of multimedia production services for the creation of interactive CD-ROMs or web-based applications.

 

Coordinator: Richard Webb
Email: webbr@queensu.ca
Phone: 613.533.2817

 


Campus Computer Store & IT Procurement

 

Campus Computer Store, and the IT Procurement group, sell laptops, desktops, mobile devices, peripherals and software to Queen's students, staff, faculty and also provide procurement service directly to departments.

 

Manager: Brian Coughtrey
Email: coughb@queensu.ca
Phone: 613.533.2049



Enterprise Solutions

 

Enterprise Solutions supports the PeopleSoft administration systems at Queen's. In addition they support teaching and learning by providing end user support for numerous web services and offering training on enterprise service offerings. We also do custom application development and are available to provide consulting services.

 

Associate Director: Nancy Owen
Email: nancy.owen@queensu.ca
Phone: 613.533.2017


Infrastructure Services

 

Manages central IT systems, applications, data centres, and network and telecom, including learning, research, and administrative systems.

 

Associate Director: Gail Ferland
Email: ferlandg@queensu.ca
Phone: 613.533.3038

 

 

Support Services

 

The IT Support Centre provides technical support for microcomputers and widely used systems and software such as email, web browsers, antivirus software, etc. Support Services also manages the public computing sites and the departmental support program. They also provide repair services for laptop and desktop computers.

 
Associate Director: Brian McDonald
Email: brian.mcdonald@queensu.ca
Phone: 613.533.6000, ext. 74195

 

 

Technology Development

 

Oversees technology strategy and ongoing development; developing and maintaining an IT architectural plan and technology standards, planning infrastructure projects and cross-department process improvements, and supporting technology selection processes.

 

Manager: Andy Hooper
Email: hooper@queensu.ca
Phone: 613.533.2019

 

 

*PDF files can be read for free using Adobe Acrobat Reader.

 

Last updated April 2014


Kingston, Ontario, Canada K7L 3N6 613.533.2000