My son/daughter turns 25 in the middle of the term. What is the cut-off date for applications?
If your dependent turns 25 after August 31st, you are eligible to apply for the Tuition Support Plan for the current academic year.
If both parents are employees of Queen’s can both employees apply for same dependent?
No, only one claim per dependent child/spouse will be reimbursed by the University.
How many dependents can I apply for?
Unlimited, based on age restrictions for the Tuition Support Plan for the Employee group you are covered under.
I have a joint appointment at Queen’s—How do I determine the best tuition support plan for me?
Contact Human Resources.
I am a Queen’s Employee taking a course at Queen’s, am I eligible to the Tuition Support Plan?
No, the Tuition Support Plan is available only to spouses and children of Queen’s Employees. Please see the Tuition Assistance Program. If you have any further questions please contact the Learning and Development Specialist.
What is a NetID?
A NetID is generally an employee’s email account user ID. The password that corresponds with the employee’s email account is the same one that is used for the Tuition Support system.
I was trying to apply online and I received the following message “Your NetID and or Password were not found. Please try again.”
Please check your NetID and password (generally your email account user ID and password) to see if they were entered correctly. If they were, contact your Departmental Computing Representative for further assistance.
I tried to apply online but I received the following message “You are outside the availability window.”
Please refer to the Terms and Conditions for your specific employee group to determine your application period. Please note GFT appointments only apply during the winter application period for the full term.
I tried to apply online but I received the following message “You are not eligible for this benefit. If you require assistance, please contact the Tuition Support Administrator in the Human Resources Department at email@example.com”
Please refer to the Terms and Conditions for your specific employee group to determine your eligibility. If you fit the eligibility criteria specified for your employee group but the system will not allow you to create an application, please contact Human Resources.
I have submitted the Confirmation of Registration form. What happens now?
Once your application has been submitted, the Student Awards Office will determine your eligibility. You will be notified by email when your application has been processed. Notifications are sent out to both applicants that are approved and applicants that are declined.
Do I have to fill out another application for the winter term?
Yes, you will have to apply online for the winter term. Please refer to the Terms and Conditions for your specific employee group to determine your application period. Please note GFT appointments only apply during the winter application period for the full term.
When can I apply for next term?
Notices will be posted on the Human Resources web site as to when the online system is available; please check the Terms and Conditions for your specific employee group to determine the deadline date for applying for each term.
I have missed the deadline to apply for the tuition support benefit. Is there any way I can still submit an application?
Only applications that have been submitted by the deadline date will be accepted. However, if there are extenuating circumstances as to why you have missed the deadline, please complete an appeal form.
Can the Confirmation of Registration form be faxed or scanned and emailed to the University/College for their authorization?
Yes. However, because the student is required to sign the form for authorization purposes, please ensure the University/College will accept a faxed copy.
Can the completed Confirmation of Registration form be faxed or scanned and emailed to The Registrar's Office at Queen's after the University/College has authorized it?
Yes, provided the official seal is legible (if the official seal is embossed, colour it in with pencil prior to faxing or scanning), but always follow with the original by mail.
When will I receive payment?
Generally, payment under this plan is included with the regular pay received immediately following the plan deadline. This is not guaranteed as there are a number of factors that can influence payment of the benefit. The various employee groups have different plan deadlines, please check the Tuition Support page to determine your plan’s deadline.
Will I be taxed on the money I receive from the Tuition Support Plan?
Yes, this is a taxable benefit.
Will I receive the payment by cheque or direct deposit?
You will receive the payment by direct deposit.
How do I submit a tuition reimbursement request for spring and summer courses?
Only eligible employee groups can apply for the Spring/Summer term. Please refer to your terms and conditions for more information and to determine your eligibility. If eligible, please contact the Benefits Analyst to obtain a manual application.