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Queen's University

Employee Assistance Plan (EAP) Policy


The University recognizes that personal difficulties (including physical, mental, emotional, marital, family, substance abuse, or financial problems) may have serious effects on the work performance, personal life, and health of an employee as well as work colleagues and/or family members.

Because of this, an Employee Assistance Program (EAP) is available to promote and maintain the well-being of all university employees while respecting confidentiality at all times.


Services provided by EAP are available to Queen's employees and their immediate families (as defined by the Queen's benefits programs). The program is entirely voluntary and can be accessed only by the employee or member of the immediate family.

Free, confidential counselling is currently provided by the firm Warren Shepell Consultants. Counsellors are available on a 24-hour basis and can be contacted by calling the following toll-free number: 1-800-461-9722 Further information is available from the following offices:

Questions? Visit the Employee Assistance Program website for more information.

Queen's Human Resources
Fleming Hall, Stewart-Pollock Wing
Kingston, Ontario, Canada. K7L 3N6.
T: 613.533.2070 | F: 613.533.6196