Human Resources

Human Resources

Human Resources

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Work Guidelines and Resources

Human Resources is ready to help our employees transition to new ways of working, as the university continues its work and operations. We will provide guidelines and direction regarding this changing environment, and ensure critical functions like payroll continue as usual. We are also providing tips and technical resources to help make the transition to a remote work model more seamless.

General COVID-19 response guidelines for employees

As of March 24, 2020, Queen’s University is limiting campus access to all but essential functions that can only physically be performed on campus, with most employees now shifted to a remote work model. Our day-to-day work continues, so Queen’s Human Resources is here to ensure that employees have the information and resources required to do so.

Essential vs. Non-Essential Functions

There are a number of essential roles that require physical presence on campus. The determination of if your role is considered an essential function is made by managers based on direction from the university’s administration. 

If deemed essential by a manager, and the role cannot be performed remotely, employees are expected to continue to provide the essential function on site. On-site employees should maintain appropriate physical distancing with colleagues and other individuals who may be present in their work environments.

Should employees have concerns about safety or about being alone on site, they are asked to discuss their concerns directly with their manager and work collaboratively to identify solutions. Employees who are feeling unsafe as a result of being alone on the job may also contact the Lone Worker Program, which now can offer services during the day, should it be required.

Essential functions include, but may not be limited to, the following:

  • Housing and Residence operations and food services supporting residences
  • Operations related to health care delivery or the delivery of services in the Faculty of Health Sciences and Student Wellness Services
  • Veterinary care
  • The Central Heating Plant
  • Required building support, including custodial and maintenance services
  • Campus Security and Emergency Services
  • Postal Services
  • Key ITS and communication infrastructure
  • Certain research labs, including products and services that support research activities
  • Key services, such as payroll, pension and finance, that may require individuals to attend campus
  • Construction projects and services related to Health Care

 All employees are being asked to be flexible and to work with their managers to best meet the ongoing needs of their department and/or faculty.

Campus and Queen’s property access

Staff are being asked to, where possible, stay at home and, if possible, staff are expected to work remotely. The only exception is for essential functions that require a physical presence on campus.

Staff whose roles are not essential functions that require a physical presence on campus can access their buildings for the purpose of accessing materials etc. that may be necessary for them to work remotely. Notify your manager if you need to access the building.

Strategies and resources for remote work

Most university employees have made the transition to a remote work model. Queen’s Human Resources is here to ensure that staff have the strategies and resources necessary to ensure a successful period of remote work.

Setting up for success

Setting yourself for success is important.

Technology and IT support

Reliable computer and/or phone resources are crucial for successful remote work. Queen’s employees are to seek approval from managers to move any office equipment, technology, or supplies required to perform your job remotely, with the expectation that it is returned to the university once regular campus work resumes.

Queen’s Information Technology Services (ITS) has created a helpful website with advice and instruction on how to best connect, collaborate, and/or teach remotely.

Resources for managers

To help managers effectively meet the ongoing needs of employees who are working remotely, Human Resources has created the following guidelines: