Financial Services will be recognized as proactive, results-oriented leaders who work in collaboration with their clients to offer excellence in operational and strategic financial management to support the achievement of Queen’s objectives.
Financial Services provides excellence in client service and compliance through our unwavering commitment to our staff, our understanding of university operations, and a continued focus on process improvement.
Professional excellence and stewardship
We value innovative, timely, efficient, solution-oriented, and cost-effective services and systems. We are committed to achieving the highest levels of customer satisfaction. We provide leadership to the community in delivering proactive financial solutions and services that encompass sound financial controls and the effective and efficient use of University resources.
We provide services in an honest, ethical, open, courteous, caring and concerned manner, respecting people and the free exchange of ideas.
We are committed to the success of our employees as they are our most valuable resource.
We value the contribution our employees make in achieving our mission and we support and encourage teamwork and personal development to ensure a high level of competence, expertise, and satisfaction.
We welcome opportunities to add value to our stakeholders’ business. We actively seek collaborative opportunities and solicit employee and community input to respond to their concerns. We communicate with the community and each other to manage expectations and assure the highest levels of satisfaction.