Firefox PDF Problem

Viewing/Filling Fillable PDF document in Firefox 19+

Firefox 19 and later versions come with a new PDF viewer add-on which is not working well with fillable PDF forms.  Please follow the steps below if you have trouble filling the pdf form in Firefox browser.

Option 1: Download the file and fill in it using your computer's PDF viewer.

Right click on the file link, and "Save link as...".  This will save the file on your computer, then you can open it using the PDF viewer in your computer.

Option 2: Change Firefox setting to use the Adobe Reader plugin.

  1. At the top of the Firefox window, click on the Firefox button and then select Options
  2. Select the Applications panel.
  3. Find Portable Document Format (PDF) in the list and click on it to select it.
  4. Click on the drop-down arrow in the Action column for the above entry and select Use PDF reader name (in Firefox).

Firefox PDF viewing solution

For more information, please contact the Equity Office