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Queen's University

Electronic Information Security Guidelines (EISG)

These guidelines, published in March 2009, were developed with the input and support of the Senate Information Technology Committee and the Security Community of Practice. The guidelines will continue to evolve as new risks emerge.

These guidelines are intended to:

  1. help the Queen’s University community understand the risks inherent in using and managing electronic information; and
  2. recommend measures and practices that can help to safeguard the security of information in electronic form.
Applicable To Category Title
All Users Laptop & Desktop A1. Antivirus and Anti-Spyware
All Users Laptop & Desktop A2. Security Updates and Patches
All Users Laptop & Desktop A3. File Sharing and Remote Access
All Users Laptop & Desktop A4. Secure Data Deletion and Destruction
All Users Laptop & Desktop A5. Encryption
All Users Laptop & Desktop A6. Physical Computer Locking
All Users Laptop & Desktop A7. Account Passwords
All Users
Laptop & Desktop A8. Operating System Accounts
All Users Passwords B1. NetID Password Hijacking
All Users Passwords B2. Sharing Your Personal NetID Password
All Users Passwords B3. Password Changes
System Administrators Servers & Network C1. Physical Location of Servers
System Administrators Servers & Network C2. Active Services and Open Ports
System Administrators Servers & Network C3. Backups
System Administrators Servers & Network C4. Firewalls
System Administrators Servers & Network C5. Remote Access
System Administrators Servers & Network C6. Physical Location of Network Devices
Department Heads Systems & Applications D1. System Assessments
Principal Investigators Systems & Applications D1. System Assessments
Department Heads Systems & Applications D2. Permissions
Principal Investigators Systems & Applications D2. Permissions
Information Stewards Systems & Applications D2. Permissions
Department Heads Confidentiality Agreements E1. Queen's Employee Requirements
Principal Investigators Confidentiality Agreements E1. Queen's Employee Requirements
Department Heads Confidentiality Agreements E2. Third-party Requirements
Principal Investigators Confidentiality Agreements E2. Third-party Requirements
All Users Security Incidents F1. Actual or Suspected Unauthorised Access
All Users Peripherals G1. Multifunction Devices

Additional Information

These guidelines are provided to assist in planning and operational decision-making. In some cases it may be difficult to alter system planning and implementation decisions to comply with these guidelines. Where there is risk that personal and confidential information or systems security may be compromised, modifications will be necessary.

Either the head of the department or the principal investigator of a research group will be responsible for ensuring that all employees are aware of and are working within policy and recommended practices for safeguarding personal and confidential information.

 EISG Reference Materials (PDF*, 531 KB)


Please contact the Information Systems Security Office.


* PDF files can be read for free using Adobe Acrobat Reader.

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000