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Queen's University
 

Frequently Asked Questions

  • Can family or friends travel with me if they are not Queen's alumni?
    Absolutely! We welcome anyone interested in educational travel, not just Queen's alumni.

  • How old are your travellers?
    On most programs, the average age of our travellers is 60. Curiosity has no bounds, so the age-range on any given tour can vary.

  • Are there minimum or maximum age limits?
    While there are no age maximums, a degree of physical stamina is required to participate on any of our tours. Most of our tours are considered moderately active; travellers should anticipate walking 1-3 hours or more each day at a reasonable pace, and depending on the destination should be prepared for uneven terrain (cobblestone streets, small hills, and stairs).

  • What percentage of Queen's travellers return to take additional trips?
    On average, 50% or more of our travellers have participated previously; some travel more than once in any given year.

  • What can you tell me about the reservation process?
    Reservations are available on a first-come, first-served basis. Our tours can fill up very quickly. Early deposits (before the brochure is available) can reserve your space and are fully refundable up to 10 days after the brochure is mailed. Making a reservation is easy! Just call our office and we can complete your reservation for you - often in less than 5 minutes - over the phone.

  • Can we arrange our own flights?
    Yes, although we highly recommend that you take advantage of the air reservation service offered by our tour operators. In the event of a significant disruption in flight schedules, the tour operator is very limited in what assistance they can provide if flights are booked independently. In addition, passengers not arriving or departing on the group flights are responsible for arranging and paying for their own transfers to/from hotels/ships/airports.

  • Is it possible to deviate from the group itinerary?
    Yes. Requests must be made of the Tour Operator at least 60 days before departure and additional fees may apply. Please consult the Tour Operator directly.

  • Do I need a passport?
    Yes, a valid passport is required of Canadian and US citizens for international travel. Your passport must be valid for at least six months past your planned return date.

  • What medical precautions should I take prior to departing on a trip?
    It is always wise to visit your doctor for a check-up before planning a trip overseas. Be sure to ask about inoculations or immunizations that may be recommended or required by the country(s) you plan to visit.

    Whenever you are travelling, we suggest that you carry a complete medical information record with you. An illness that overcomes you while outside of Canada may cause you to become disoriented or unable to communicate your medical background. This information should include blood type, immunization record, allergies, medication(s) you are currently taking (both prescription and non-prescription), your physician's name/address/phone number, an emergency contact name and phone number, and your insurance company's name/address/phone number.

  • Should I have travel insurance and how do I get it?
    All travellers are strongly advised to purchase travel insurance before final payment is required by the tour operator. We have a preferred partner, Merit Alumni Travel Insurance. You can reach their office toll free at 1.800.263.0050 or locally in Kingston at 613.549.3553.

  • Is it expensive to do all this marketing for the travel program?
    All promotional items associated with the Alumni Travel program (annual catalogue, individual brochures, associated postage, and other travel information) are provided by the tour operators and do not impact the university's budget.

  • Does the University receive any money from the travel program?
    Yes. Revenues generated by the Alumni Travel and Alumni Travel Insurance programs support programs and services for alumni and students.

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000

For general inquiries about Office of Advancement events and programs, please call our Contact Centre at 1-800-267-7837 (toll free in Canada or the US), or 613-533-2060.