Accessibility Hub

 

site header

Accessibility Framework

Rationale for a Renewed Framework

Over the years, Queen's has worked to address issues regarding accessibility in customer service, information & communications, employment, the built environment, and where appropriate, transportation. The culmination of these efforts is the development of this Comprehensive Strategic Framework for Accessibility, which requires the endorsement of our constituent groups - persons with disabilities- and the approval of our university’s senior management group.

It is imperative that Queen's has a comprehensive and functional framework for addressing the provincial government's accessibility standards under the AODA; the customer service standards, transportation, employment, information & communications, and when it comes into force, the built environment standards.

A strong framework will reflect the commitment Queen's has to the interests and needs of persons with disabilities and will ensure the efficient support to units and departments across our campus in complying with the legislation.

Compliance

Important aspects of AODA compliance include planning what needs to be accomplished to identify, remove, and prevent barriers to accessibility as well as reporting on the policies and procedures in place to address access issues. The five priority areas that we have identified- Customer Service, Information & Communications, Employment, Built Environment, and Education, Training & Awareness - are in various stages of accessibility compliance. The Comprehensive Strategic Framework for Accessibility is intended to be a tool for addressing all aspects of AODA compliance on campus.

Comprehensive Strategic Framework for Accessibility

Purpose of the Strategic Framework

A Comprehensive Strategic Framework for Accessibility will allow the Accessibility Coordination Team to develop an Accessibility Plan that will serve the university in the following ways:

  1. To develop plans to address accessibility in five priority areas
  2. To establish shared accountability and responsibility for accessibility for persons with disabilities at Queen's University, including funding accessibility-related expenses through standard operating budgets and identifying other sources of revenue streams
  3. To provide educational opportunities about accessibility to improve understanding of accessibility issues and the university obligations in accessibility compliance
  4. To continue efforts to incorporate accessibility issues in university diversity initiatives

The Accessibility Plan must include:

  • The Plan shall report on the measures the university has taken to identify, remove, and prevent barriers to persons with disabilities
  • The Plan shall describe the measures in place to ensure that the university assesses its policies, practices, programs, and services to determine their effect on accessibility for persons with disabilities
  • The Plan shall list the policies, programs, practices, and services that the university will review in the coming year to identify barriers to persons with disabilities
  • The Plan shall describe the measures the university intends to take in the coming years to identify, remove, and prevent barriers to persons with disabilities
  • The university shall make the Plan available to the public

Five priority areas have been identified in which to assess compliance and through which to accomplish the outcomes stated above.

  1. Customer Service (Equity Office)
  2. Information & Communications (Equity Office)
  3. Employment (Equity Office)
  4. Built Environment (Equity Office)
  5. Education,Training, & Awareness (Equity Office)

Reporting Structure of the Comprehensive Strategic Framework for Accessibility

infographic explaining the Reporting Structure of the Comprehensive Strategic Framework for Accessibility. Text version below

  1. Consult with Persons with Disabilities whose input in shared with the five working groups
  2. The five working groups assess compliance with the AODA and make recommendations to the Accessibility Coordination Team (ACT) to accomplish the goals of the Accessibility Plan.
  3. ACT will have ongoing consultations with the five working groups and develop the Accessibility Plan to serve Queen’s University.
  4. The Accessibility Plan is given to the Executive Accessibility Steering Committee who oversees the final draft of the Accessibility Plan.
  5. The VP Operations Committee approves the Accessibility Plan.