If you click on the To ... field when composing an email or meeting invitation, it will open the Global Address List (GAL), a directory of faculty and staff email addresses. How your name appears in the GAL is based on the "Preferred Name" that Human Resources has on record for you. This name will be the name that people will search for you by in order to send emails to you. It will also be your "From" name for all emails you send.
If you do not like how your name appears in the GAL, you can request that Human Resources update your preferred name by filling out the form found here: https://www.queensu.ca/itrack/hr/:
Note: Doing this will not change your legal name.
Some generic email account names do not migrate smoothly to the new mail server, and appear in the GAL with a comma in front of the account name. If you do not like how the name of your generic account appears in the GAL, fill out the ITServices online help form and request that your generic account's preferred name be updated.
Note: You can only use this form to request a name change for generic accounts. Person account name changes must go through Human Resources.